Privacy Policy

Nivora Living operates the website www.nivoraliving.com and creates handcrafted metal home décor and lifestyle products. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our website.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

To fulfill your order, you must provide certain information, including:

• Your name
• Email address
• Postal address
• Phone number (if required for delivery)
• Payment information (processed securely through trusted payment providers)
• Order details

You may also choose to provide additional personal information if you contact us directly.

Legal Bases for Processing (GDPR)

If you reside in the European Union, we rely on the following legal bases to collect and use your personal information:

• Performance of a contract (to process and ship your order)
• Legal obligation (to comply with tax and business regulations)
• Legitimate interests (to improve customer service and website performance)
• Your consent, where applicable

Why We Use Your Information

We use your personal information to:

• Process and fulfill your order
• Provide customer support
• Comply with legal and tax obligations
• Resolve disputes

We do not use your information for unsolicited marketing messages.

Information Sharing and Disclosure

We share your personal information only as necessary:

• With shipping and courier companies to deliver your order
• With payment providers to securely process transactions
• To comply with legal or tax obligations

We do not sell, rent, or trade your personal information.

Data Retention

We retain your personal information only as long as necessary to:

• Provide services to you
• Comply with legal and tax obligations
• Resolve disputes

After that, your data is securely deleted or anonymized.

International Data Transfers

As we are located in India, your information may be processed and stored outside your country of residence, including outside the European Union. By using our website, you acknowledge and consent to this transfer.

Your Rights (For EU Buyers)

If you reside in the European Union, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at nivoraliving@gmail.com

Security

We value your trust in providing us your personal information and use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Updates become effective immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
nivoraliving@gmail.com